Publish curated MobilityOps source snapshot

knowledge/procedures/en-GB/08-privacy.md

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+---
+document_id: privacy-guideline
+title: Operational privacy guideline
+version: "1.0"
+effective_date: 2026-03-01
+department: Management
+status: active
+---
+# Operational privacy guideline
+
+## 1. Minimum access
+
+Employees may access only the customer and booking information required for their role. External AI tools receive no unrestricted customer dataset.
+
+## 2. Knowledge platform
+
+Do not ingest customer personal data, booking notes or identity documents into the procedure knowledge collection. The collection is limited to approved internal guidance.
+
+## 3. Logging
+
+Audit action metadata and source references, but avoid copying unnecessary personal data into technical logs.